ACH and Check Positive Pay are automated fraud detection tools that identify unauthorized transactions before final payment at no cost to your business. These free services allow you to filter or pay ACH and check transactions so only authorized payments will be paid from your accounts.
How do ACH and Check Positive Pay assist in combating fraud?
With ACH Positive Pay your business sets up a list of approved vendors that are paid automatically, along with the flexibility of adding expiration dates and filters that cap the amount of money that can be paid to any one vendor. Contact The Dime Bank to add vendors to the approved list when the first transaction occurs for ease of use. Any transaction that occurs outside of your approved vendors generates an alert so you can decide whether to approve or deny the transaction.
Check Positive Pay strengthens internal controls by comparing checks presented on your account against the checks you issued. It works by verifying check numbers, dollar amounts, and payees, then reports discrepancies back to you. If you identify a fraudulent check in the provided list, simply notify us in your business online account by the cutoff time to return the item.
How to Enroll in Positive Pay
1. Contact Us: 570-253-1970. Rory McGhie at ext. 7134 or Robert Karoscik at ext. 7133.
2. Once Enrolled: Choose an online account administrator.
3. Standby: Be prepared to receive a text or email notification when unknown items are presented to your account. Ensure that we have your account contact information in your online banking account.
4. Enjoy Peace of Mind: This free service adds a layer of security between fraud and your funds.
How to Access Positive Pay
1. Select "Positive Pay" from the main dashboard menu under "Payments" in your online banking account.
2. Consider your available options for handling check and ACH exception items.
3. Choose the exceptions you want to review- either one type or both.
4. Select the account, or toggle between multiple, by choosing the account in the upper left corner.
5. After selecting the account, proceed with your desired transactions or tasks.
6. To review item details, select the specific exception item and view the details.
7. To close item details, select the "X" in the upper right corner. This will return you to your item list.
8. Checkmark items to pay, uncheck to return, then click ‘Submit’.
Uploading Checks Using Positive Pay
1. Go to the "Payments" tab in your online banking account and click on "Positive Pay."
2. Add Checks:
• Click on the "+ Add Checks" button.
3. To Manually Enter Checks:
• Select the account number.
• Enter check information.
• Review the details and save.
4. To Upload an Issued Check File:
• CSV format required.
• View the CSV formatting guide for formatting specifications.
• Select the account number.
• Locate and upload the CSV file.
• Review the file contents and save.
• Select the account number.
• Locate and upload the CSV file.
• Review the file contents and save.
Protect your business against fraudulent and unauthorized transactions by enrolling in ACH Positive Pay and/or Check Positive Pay:
- Reduce your potential exposure to check and ACH fraud.
- Transactions not meeting your criteria are sent to your business online banking account for your review and approval.
- Receive email and/or text alerts when you need to approve a payment.
- ACH and Check Positive Pay exceptions are both presented in your business online banking account.
- Contact The Dime Bank to add, edit, and delete rules for incoming ACH debit transactions by originator.
For more information on ACH & Check Positive Pay, visit your local branch or call us at 570-253-1970.
The Dime Bank believes in creating amazing customer experiences with the best in banking online and in person so your financial goals become your reality. We're your community bank with several branches in Northeast Pennsylvania.
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